Welcome to HM Maintenance Services. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before using our platform or hiring our services.
1. Introduction
HM Maintenance Services provides professional maintenance and repair solutions in Dubai. These terms govern your use of our website, services, and communications. By engaging with us, you acknowledge that you have read and understood these terms.
2. Services
We offer a wide range of maintenance services, including electrical, plumbing, painting, AC servicing, cleaning, and other general maintenance solutions. Service availability may vary based on location and scheduling.
3. Appointments & Payments
- Appointments can be booked via phone, email, or our website.
- Prices are provided prior to service confirmation and may vary based on the nature of the work.
- Full payment is required upon service completion unless agreed otherwise in writing.
- We reserve the right to cancel or reschedule any booking due to unforeseen circumstances.
4. Cancellations & Refunds
- Cancellations made at least 24 hours in advance are eligible for rescheduling without penalty.
- Same-day cancellations may incur a service fee.
- Refunds, if applicable, will be processed within 7 business days after review.
5. Liability
While our technicians are trained and insured, HM Maintenance Services is not responsible for pre-existing damages or issues outside the agreed scope of work. Customers are encouraged to inspect completed work upon completion.
6. Customer Responsibilities
Customers must ensure accessibility to the work area and provide accurate information regarding the service needed. Delays caused by inaccurate information may result in additional charges.
7. Intellectual Property
All content on our website, including logos, text, images, and materials, is owned by HM Maintenance Services and cannot be copied or reproduced without written permission.
8. Governing Law
These terms are governed by the laws of the United Arab Emirates. Any disputes shall be handled within the jurisdiction of Dubai courts.